Membership Courses and Training Materials

Subscribers to our membership platform will receive one lesson or topic per week for the duration of their membership.  Week 1: Physical Rehabilitation; Week 2: Financial Management; Week 3: Business Basics and Strategy; Week 4: Leadership and in Week 5: Emotional Intelligence. Most lessons / topics are between 20 minutes to 45 minutes in duration. On completion of a full module, members will receive a certificate of completion.  Subscribers will also have access to downloadable content in our Membership Area to be able to share with their clients. 

The first month is FREE. Thereafter the cost of the membership is R550.00 per month (renews automatically every month). Pay for a full year and receive a 10% discount. Pay only R5940.00 per year on the annual subscription. 

BONUS: Sign up for the annual plan. Receive a 10% discount AND get a BONUS two months for FREE

Physical Rehabilitation CPDs and Training

CLICK HERE for access

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Tanya Grantham

SAVC Accredited CPD points upon completion

By Dr Peta-Danielle Muller-Deibicht

Dr Dani is a qualified veterinarian with ten years in practice. Dr Dani has a special interest in pain management. She is registered with the IVAPM (International Veterinary Association of Pain Management) as a pain practitioner.  Dr Dani is committed to handling her patients in as pain-free and stress-free a manner as possible. She is a member of Fear Free Pets; training for Fear Free Certification.

SAVC Accredited CPD points upon completion

By Nina Joubert

In this CPD Nina discusses the identification of stress in dogs, she talks about handling dogs in a force free manner in a physical rehabilitation setting. Nina is a dog trainer with a COAPE C1 in animal behaviour and a Hydrotherapy certification from Greyfriars in the UK. 

SAVC Accredited CPD points upon completion

Business Training Programme for Small Veterinary Practice Owners

This comprehensive training programme will equip veterinary practice owners with the skills and knowledge needed to effectively manage their business, lead their team, and provide exceptional care to their clients.
 

Module 1: Financial Management

This is NOT a bookkeeping or accounting course. This is a basic foundational course designed to improve your “financial intelligence” to help you understand your business, to enable you to make better business decisions. One of the primary functions of a business owner, entrepreneur or leader is the ability to make good decisions. 

Learn how to read and interpret balance sheets, income statements, and cash flow statements. Understand key financial metrics and their relevance.
 
Importance: Essential for tracking the practice’s financial health and making informed decisions.
Develop skills in creating budgets and financial forecasts. Learn to project income and expenses and manage financial resources effectively.
 
Importance: Helps ensure the practice remains financially stable and can plan for future growth.

Strategies for monitoring and improving cash flow. Learn techniques to handle accounts receivable, payables, and emergency funds.

Importance: Maintains liquidity and operational efficiency.

Learn to set appropriate pricing for services and products, analyze profitability, and adjust strategies to improve margins.

Importance: Directly impacts the practice’s revenue and overall financial health.

This module covers the essential financial ratios relevant to small veterinary and veterinary physical rehabilitation practices.

Importance: Helps with decision making based on the assessment of financial health, operational efficiency and profitability. 

Module 2: Business Basics and Strategy

Overview of various business structures as they pertain to the veterinary industry. Understand necessary licenses, regulations, registrations and taxes.
 
Importance: Ensures compliance and optimal business structure for legal and tax compliance.
Strategies for promoting the veterinary practice, including digital marketing, social media, and local outreach. Techniques for acquiring and retaining clients.
 
Importance: Drives client growth and practice visibility.
Best practices for delivering exceptional client service, handling complaints, and building long-term client relationships.
 
Importance: Enhances client satisfaction and loyalty, crucial for repeat business.
Learn to create a strategic plan, set achievable goals, and develop action plans. Understand how to align business strategy with practice objectives.
 
Importance: Provides direction and a roadmap for business growth.
Techniques for analyzing competitors and identifying market opportunities. Strategies for differentiating the practice from competitors.
 
Importance: Helps in identifying strengths and positioning the practice advantageously
Explore opportunities for innovation and diversifying services offered. Evaluate the feasibility and impact of new service lines.
 
Importance: Ensures the practice adapts to market changes and meets client needs.
Identifying potential risks, developing mitigation strategies, and understanding regulatory compliance relevant to veterinary practices.
 
Importance: Protects the practice from legal and financial pitfalls.

Module 3: Leadership and Human Resources

Develop essential leadership skills, including decision-making, coaching, mentoring, motivation, delegation, and conflict resolution. Explore different leadership styles and their impact on practice culture.
 
Importance: Builds a motivated and effective team, fostering a positive work environment.
Techniques for recruiting, training, and managing staff Learn how to create a supportive and productive work culture.
 
Importance: Ensures the practice operates smoothly and retains top talent.
Methods for setting performance expectations, conducting evaluations, and providing constructive feedback.
 
Importance: Enhances staff performance and aligns their work with practice goals.
Strategies for managing and leading change within the practice. Techniques for communicating changes and overcoming resistance.
Importance: Facilitates smooth transitions and adaptation to new processes or systems.
 
Learn about progressive discipline, as well as conducting a grievance procedure from performance management to hearings and dismissals. Learn about concepts like procedural fairness, substantive fairness and automatically unfair dismissals. 
 
Importance: Ensures the practice’s compliance with the Basic Conditions of Employment Act.

Module 4: Emotional Intelligence 

Techniques for developing self-awareness and managing one’s own emotions. Understanding how personal emotions impact decision-making and interactions.
 
Importance: Improves personal effectiveness and emotional resilience.
 Learn to recognize and understand the emotions of others. Develop skills in empathy to improve client and staff interactions.
 
Importance: Enhances communication and relationship-building within the practice.
Strategies for building and maintaining positive relationships with clients and staff. Handling interpersonal conflicts and fostering a supportive environment.
 
Importance: Contributes to a harmonious workplace and positive client relationships.
 Techniques for managing stress and maintaining well-being. Learn about compassion fatigue and  burnout-out as well as work-life balance, and its importance for overall productivity.
 
Importance: Prevents burnout and supports a healthy, balanced work environment.
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